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Call and pitch scripts

Call and pitch scripts

Use this page when you are about to call, email, walk in, or sit with a decision-maker. Copy the line that matches the situation. Do not stack every amenity line into one speech.

Current doctrine is amenity-first, no-cost, you do the work, and you do not open by asking for permission to drop a machine. That is the most repeated recent advice. Older and guest scripts still matter when they change the offer, the objection, or the number.

Note

Several videos include community or course pitches. Those are not operating scripts and are not used as steps below.

Current doctrine

Say you provide a modern amenity. Do not lead with “vending,” revenue share, or “can I put a machine here.”

Anthony’s current first-touch call opener, after you have researched the site, is a short meeting ask, not a full pitch: “I love 10 minutes to show you a modern amenity we're placing in facilities like yours.” How to Start a Vending Business (with ZERO Experience) (2026-07-07)

The decision-maker is not answering “may I place a machine.” They are answering: “Is this going to be a hassle for me? Is it going to look bad? Are my customers going to complain? Who services it? Who stocks it? What happens when it breaks? And what's in it for us anyway?” Why Starting Vending Solo Might Be a Mistake (And What to Do Instead)

Walk-in / first-meeting openers that match that doctrine:

Then make the work and cost land on you:

  • “This is completely no cost to you. We provide the equipment, we stock it, and we maintain it. If anything goes wrong, we handle it. Staff doesn't have to lift a finger. You just get to offer this amenity to your residents.” Use These Negotiation Tactics, They’ll Blow Up Your Vending Business
  • “Hey, we take on everything, we stock it, we handle all the calls. If there's anything wrong with it or anything like that, we handle everything. It is a no cost to you type option. We handle everything. So we stock it, we'll put it in. We have different QR codes and different suggestion boxes for residents or customers to reach out to my staff to make sure that we are supplying the products that they want to have in their machines.” How I’d Build A Vending Machine Business From $0
  • Reliability close property managers want after the amenity: “I'll keep it stocked, I'll maintain it. If something breaks, I'll fix it quickly.” How to Start a Vending Business (with ZERO Experience)

Do not open with these:

If you are nervous on the first walks, take a written script with you. Jesse: “Take the script, take it with you. You know, it's a great first start.” What His First 30 Days in Vending Really Looked Like

If they stall with “send me some stuff,” treat that as a brush-off, not a win. Anthony says that is often worse than a no if you never hear back. Why Starting Vending Solo Might Be a Mistake (And What to Do Instead)

How to run the first live conversation

  1. Research the site, then ask for a short first touch. Use the 10-minute amenity opener above. Do not deliver the full pitch on that first ask. How to Start a Vending Business (with ZERO Experience) (2026-07-07)
  2. Introduce the amenity in their language (residents, employees, guests, patients, students). Do not lead with machine placement or revenue. Sources in the amenity section below.
  3. State that equipment, stocking, maintenance, and problem-solving are on you, at no cost to them.
  4. Answer the hidden questions: hassle, looks, complaints, who stocks, who fixes, what they get. Why Starting Vending Solo Might Be a Mistake (And What to Do Instead)
  5. Ask the qualifying questions for that building type before you promise a machine. See Qualifying questions.
  6. Handle the objection they actually raise. See Objections.
  7. If they ask for revenue share, use one of the live scripts in Revenue share and commission. The corpus does not agree on one reply.
  8. If they ask something you cannot answer: “Hey, I am part of a community. Let me go ask and I'll have an answer for you the next day.” What His First 30 Days in Vending Really Looked Like
  9. Close the meeting with a written proposal and a dated review call. See Close and next steps.

Exact call cadence, voicemail length, and email subject lines are Not specified in the corpus.

Openers by channel

Phone first touch

After researching an HR, facilities, office, property, or general manager: “I love 10 minutes to show you a modern amenity we're placing in facilities like yours.” How to Start a Vending Business (with ZERO Experience) (2026-07-07)

Manufacturing-plant Google listing: give a pitch about providing healthy and luxury convenient amenities to their employees. Word-for-word phone script beyond that angle is Not specified in the corpus. The Easiest Way To Find Profitable Vending Machine Locations

Walk-in / pop-in

Mike Kaufman’s teaching “good frame,” which is a different offer than paid snack vending: “Are you looking to keep your employees in the office on Fridays? What if we put a micro market with free meals in the lunchroom?” How To Negotiate Vending Machine Deals Like A PRO

Long cycle posture, not a one-liner: “If you just have a good smile on your face, you're just not overly aggressive, you're just continuously kind of reminding them that you're here. That's really what matters.” From Zero to $18,000/Month at ONE Hotel Location (Here's Exactly How He Did It)

Email and contact forms

Manufacturing Contact Us / first HR email, goal is a face-to-face meeting: “We provide modern vending solutions and micromarket solutions to offer healthy and fresh food to your employees. This is no cost to you. There is no machine cost to you.” The Easiest Way To Find Profitable Vending Machine Locations

Manufacturing website email angle: why their employees need the convenience of vending and micromarket solutions. The Easiest Way To Find Profitable Vending Machine Locations

Medical-office email: same no-cost amenity email, framed as a benefit to employees and patients. The Easiest Way To Find Profitable Vending Machine Locations

Urgent-care CEO, after a long lobby wait with no drinks or fountain: “You guys need a smart machine because here's what my wife went through when she was sick sitting in the lobby for two hours.” Why You Shouldn't Start a Vending Business In 2025

If they reply that you are right and ask whether you offer it: “Absolutely. We'll have a machine in there within two weeks.” Why You Shouldn't Start a Vending Business In 2025 (2025-08-08)

Warm intro through a friend who works with dealerships: “Hey, can you get me a meeting with the general manager? I would love to talk to them about putting a modern machine in their car dealership.” How To Start A Vending Machine Business in 2026 (FULL COURSE)

Exact subject lines and follow-up spacing are Not specified in the corpus.

Amenity pitches by location type

Lead with the user of the building, not rev share. How to Start a Vending Business (with ZERO Experience) Mike Kaufman’s shorter rule for urgent-care, pet-hospital, apartment, or warehouse managers: play up amenity and do not even bring up the revenue. I Tried 100+ Vending Locations, These 3 Are Most Profitable

Apartments and residential

What a luxury manager may say back: “We're a luxury property. And we don't want old school, big, bulky vending machines.” Answer by pitching smart machines that look good and can hold anything from laundry pods to salads. I Quit My Job, Then Started A $50k/Mo Vending Machine Business

Workplaces, warehouses, and plants

Hotels

“We can give guests access to drinks, snacks, and common essentials without requiring staff or a full retail setup.” How to Start a Vending Business (with ZERO Experience)

Medical, urgent care, and patients

Schools, boosters, and training centers

Value-stack lines Mike uses in the meeting

Use only as spoken lines. These are claimed talking points, not results you can promise.

If price or an old neglected machine comes up: “There's a lot of value in your residents or your community having what they want when they want it. And that takes people power and that takes buying power to be able to do that. So you can partner with somebody else, but they never came out. They didn't stock the machine. There's a lot of value in our service. It's not just a snacking or a convenience business, it's a service business.” How a Married Couple Built a $36,000/Month Vending Business

Qualifying questions

Ask these before you treat the building as a yes.

Any facility

Placement inside the building

Presence and volume

Company stability, after you hear a headcount such as 150

Users, before you install

Note

Joe’s rule for a first location is wait for the right one rather than place a weak machine just to start. Host restatement: stay poised even if that takes an extra month or two. How This Retiree Built 15+ Vending Locations ($5500/month) Anthony, to an operator months in with no placement: “Be patient, be patient. You want to start on the right foot with the right type of location, the right placement.” How He Left Corporate Law to Build $7K/Month in Vending Revenue

Objections

They already have a machine or vendor

Anthony: “Oh, great. So you already see the value in having this amenity. How's that working out? Is the vending machine going to stock regularly? Does the machine accept credit cards and Apple Pay? Are your residents happy with the selections?” Use These Negotiation Tactics, They’ll Blow Up Your Vending Business

If they admit poor service, cash-only, breakage, or complaints:

That's actually pretty common with traditional vendors. Here's how we're different. Our machines have smart technology, credit cards, Apple Pay, Google Pay. We monitor inventory remotely so we stock before things run out. I personally respond to property managers' texts and emails same day. And our machines actually look pretty good. They're an amenity, not an eyesore. Would you be open to see what a modern setup looks like? I can show you photos of the one that I just installed down the street.

Use These Negotiation Tactics, They’ll Blow Up Your Vending Business

Mike Kaufman, shorter: “Great, when's the last time it's serviced?” or “Great, let's go check out and see if you have expired products.” How To Negotiate Vending Machine Deals Like A PRO

Musa Sadie: “How are you enjoying your service?” From Rock Bottom to $41K/Month… In Less Than a Year

Against a tired national incumbent: “Hey, you know, you don't have to live that way.” Months Without a Single Vending Location...

If they ask whether you only do old Coke/Pepsi eyesores: “They're definitely not the old school ones. So we do all modern AI smart machines. And our whole vision with that is we don't want the big eyesores of the Pepsi or the Coke logo taking up half of your break room. We want to go with really sexy looking smart machines that can really have a lot of flexibility in what we want to put in there.” How To Negotiate Vending Machine Deals Like A PRO

If the site can only carry one bottler brand and the current operator cannot: “Yes, whatever product you need, whichever brand you want to go with, I could support that and the other guy can't.” \$8,500 First Month… His FIRST Location

If a competitor calls you a liar and the manager asks whether you can deliver: “I'm so embarrassed about this that I even have to do this, but I'm going to forward you all of the emails so that you have the paper trail to see that I'm telling you the truth about products that I can offer and relationships that I have and these things.” How He Scaled to 30 Vending Machines Generating $40K/Month in Revenue

No room / lobby too small

  1. “I totally understand that space is always a consideration.” Use These Negotiation Tactics, They’ll Blow Up Your Vending Business
  2. “That's actually why I brought my tape measure here today. Would you mind showing me the area of what you're thinking of? Let me show you some of the compact solutions that I have.” Use These Negotiation Tactics, They’ll Blow Up Your Vending Business
  3. On the phone photos: “Here's one that we installed in a building that just looks like yours. This machine is only 30 inches wide, it fits in a corner against the wall in a nook.” Use These Negotiation Tactics, They’ll Blow Up Your Vending Business (2026-02-13)
  4. After you measure: “Let's see the spot here. Is 30 inches. Our compact machine would fit perfectly right in this spot. And look how clean it would look.” Use These Negotiation Tactics, They’ll Blow Up Your Vending Business (2026-02-13)
  5. On a tight walkthrough: “See, look how compact it is. This is exactly how it's going to fit in here.” How I’d Build A Vending Machine Business From $0

Mike Kaufman’s space line is a different size claim: “We just need six square feet, less than the size of a refrigerator.” How To Negotiate Vending Machine Deals Like A PRO (2025-09-26)

Warning

Anthony’s compact example is a 30-inch-wide machine. Mike’s line is six square feet. Those are not the same footprint. Measure the actual machine you will install. The corpus does not say every machine is 30 inches or six square feet.

Tip

Bring a tape measure and photos of a similar building. That is the concrete tactic in Use These Negotiation Tactics, They’ll Blow Up Your Vending Business.

They need to think / corporate must approve / an objection arrives by email

They ask if you only buy from Costco or Sam’s

“Don't worry about it. I got a distributor with 5,000 SKUs. You want Starbucks, all gummies, all pink or whatever? You got it. You want this? You got it. You want spicy Gardetto Italian trail mix? You got it.” How He Built a $102K/Month Vending Business With 45 Locations (2026-01-20)

New manager wants you out

Only if the signed contract has a clawback / termination fee: “I'll leave, but you're gonna have to cut me a check for 10 grand.” The BEST Contract To Use For Your Vending Business (2025-08-29)

The $10,000 figure is Mike Kaufman’s anecdotal example. Do not treat it as a standard fee. What to put in a California or San Diego contract is Not specified in the corpus.

Revenue share and commission

Warning

The corpus disagrees on the live reply. Keep both plays. Do not blend them into one promise.

Play A — referrals first, then share

Anthony, when they ask (two or three intros, share in the agreement):

Absolutely, we can do revenue share. I view this as a partnership. Here's how we typically structure that: we offer revenue share to properties that refer us to other sister properties. So if you could introduce me to two or three other property managers, we'd be happy to include revenue share in our agreement.

Use These Negotiation Tactics, They’ll Blow Up Your Vending Business (2026-02-13)

Anthony, harder gate (share starts only after three referrals):

Mike Kaufman, 5% example, three or more properties:

We don't do revenue share unless we get three or more properties. To make it economically make sense. So, if you want to intro me to your sister properties, then we would absolutely be thrilled to give you a revenue share.

How To Start A Vending Machine Business Step-By-Step (With $0) (2024-12-26)

Play B — amenity vs markup

Live version:

Yeah, it's a common question we get about revenue share. The first question I would ask is do you actually want to make revenue off of this or do you want this to be an amenity? Because we can give you a revenue share, we're just going to have to mark up the prices on these products. And a lot of the partners we work with prefer not to have a revenue share because with inflation, I mean, you've been to the grocery store. You don't want us to gouge your employees and then they're just going to complain about the cost of this poppy. So, if you do want revenue share, we're just going to have to increase the cost of the poppy. Okay. What would you prefer?

How To Negotiate Vending Machine Deals Like A PRO

Short teaching version: do they care more about making revenue, or keeping prices where tenants or employees will not complain? How To Negotiate Vending Machine Deals Like A PRO

Commission numbers guests actually used

What percentage is “standard” in San Diego is Not specified in the corpus.

Product and merchandising talk

In the sales meeting

After you are in

Close and next steps

After objections, Anthony’s full close:

I'm going to get you my proposal over in the next 24 hours. Please go ahead and review it. If you have any questions about anything, reach out to me and I'll promise I'll get back to you right away. Can we schedule a follow up call on Thursday to go over this together?

Use These Negotiation Tactics, They’ll Blow Up Your Vending Business (2026-02-13)

Shorter next-step close: “I'll send the proposal today. What day works for a quick review call?” Use These Negotiation Tactics, They’ll Blow Up Your Vending Business

Proposal-only version: “Hey, I'm going to get you my proposal over within the next 24 hours. Please go ahead and review it. If there's any questions that you have about anything, go ahead and get back to me and I'll get back to you right away.” How I’d Build A Vending Machine Business From $0 (2025-12-26)

Mike, after they lean amenity over rev share:

  1. “Next steps what would you need for me? Do you want a marketing flyer that I printed out or a contract?”
  2. Offer a Friday swing-by to see how their meetings went.
  3. “And the minute we have a contract, we'll order a machine. It usually takes anywhere from 10 days to six weeks on lead time. So I think if you want it sooner than later, then we can definitely, we just need to sign contract.”

How To Negotiate Vending Machine Deals Like A PRO (2025-09-26)

What the proposal document must contain is Not specified in the corpus.

Follow-up until it is signed

What you may hear back, not lines to recite:

How many follow-ups before you stop is Not specified in the corpus.

Referrals after you are in

Honeymoon after install or after a positive resident / employee response: “Do you manage any other properties nearby? Is there anyone else in your network who might want something like this? Would you be open to introducing me?” How to Start a Vending Business (with ZERO Experience)

After the first location is working: “This is working great. Do you know other property managers or other buildings that would want this?” How To Replace Your Full Time Salary With Vending (Full Guide)

Once you already have the manager: “What other properties do you manage? Where else could I go ahead and get in? Do you know other people? Maybe they don't even work for your property management company, that you worked at a previous one, that could take a benefit of this.” This Is Boring, But These Vending Locations Do $3K–$5K a Month

After a warm relationship, including a phase-2 expansion: “Hey, do you have any other sister properties that would want the same service and the same great quality product we're providing for you.” These “boring” machines make me $80k/mo, here's how

Right after you hand them a revenue-share check: ask for intros to friends and happy-hour colleagues who manage properties down the street. Exact wording is Not specified in the corpus. These “boring” machines make me $80k/mo, here's how

What a warm intro from them can sound like:

Delivery, install, and day-to-day

Carrier and inspection

When the regional carrier says delivery is in the next 72 hours: “Oh, well, can it be the first off the truck tomorrow? ... Perfect. I'll see the delivery driver there at 8:01.” Everything You Need To Purchase Your First Vending Machine (2025-11-07)

If the driver wants a signature before inspection:

Hey, I'm not signing any paperwork. You can send it over to me via email for a signature, but I need to unwrap this and actually test the machine, make sure it turns on, make sure there's no scratches or dents, make sure nothing's broken inside with the AI cameras.

Everything You Need To Purchase Your First Vending Machine

Hand-off to the manager

Signs

Allergen, on or beside the machine: “May contain allergens, consume at your own risk.” How To Legally Protect Yourself As A Vending Owner

Open micro-market camera: “Smile, you're on camera.” Every Type Of Vending Machine You Can Own (Ranked)

Workplace / HR theft signs, wording variants:

Warning

Theft-and-termination signs are flagged in the corpus as jurisdiction-specific. Whether that language is lawful on a San Diego or California workplace sign is Not specified in the corpus. Do not invent a local rule from these lines.

Operations asks after you are live

What you may receive, not scripts to send:

Buying machines and routes

Used listing, before you schedule a visit: ask how long they have had the machine, what it has been doing for sales, and any repairs, then decide whether to meet. How To Buy Vending Machines Online For CHEAP (Best Methods)

Off-market owner you found by searching “vending” on Google Maps / Google Business: ask if they would be interested in selling the route for the right price. Using “Buy Now, Pay Later” To Buy A Vending Machine Business

Offer that turns the seller into the bank: “I'll actually pay you more than asking price, pay you out over time.” Using “Buy Now, Pay Later” To Buy A Vending Machine Business

After closing, if the seller is still local: have the seller take you in as his business partner to each decision-maker. Spoken intro line is Not specified in the corpus. Using “Buy Now, Pay Later” To Buy A Vending Machine Business

One-location seller: “Do you have other locations you're trying to sell? If so, I might be interested in those as well.” How He Scaled to 500+ Vending Machines by Buying Routes

Local machine supplier: “Hey, if you know anybody who's looking to get out, give them my number.” How He Scaled to 500+ Vending Machines by Buying Routes

When someone brags about machine count: “What is the revenue per machine?” How To Start A Vending Machine Business in 2026 (FULL COURSE)

How to write the note, security agreement, or California seller-finance paperwork is Not specified in the corpus.

Household, hiring, and tax asks

These are not location pitches.

Conflicts to keep in view

Warning

What you call the offer. Recent Anthony doctrine avoids leading with the word vending and treats “can I put a machine here?” as the wrong open. Why Starting Vending Solo Might Be a Mistake (And What to Do Instead) (2026-08-11) John Newcombe and Mike Kaufman still open some visits by asking whether the site already has vending. Can You Start Vending at 60? Ask This Former Real Estate Agent How To Negotiate Vending Machine Deals Like A PRO

Warning

Revenue share. Anthony’s recent scripts trade share for two or three sister-property intros, or delay share until three referrals land. Use These Negotiation Tactics, They’ll Blow Up Your Vending Business (2026-02-13) How To Replace Your Full Time Salary With Vending (Full Guide) (2026-02-06) Mike Kaufman also uses a three-property economic gate, How To Start A Vending Machine Business Step-By-Step (With $0) (2024-12-26), and a separate play that makes share raise shelf prices. How To Negotiate Vending Machine Deals Like A PRO (2025-09-26) John refuses 25%. Sandy walked 10% down to 5%. Those are not the same deal.

Warning

Space claim. Anthony measures a 30-inch compact. Mike says six square feet, less than a refrigerator. Cite the line you actually use and measure the cabinet you own.

Warning

Late-night safety. Mike has a 2 a.m. 7-Eleven risk angle and a more graphic 11 p.m. assault example. Same use-case, different wording and tone. How To Start A Vending Machine Business in 2026 (FULL COURSE) How To Start A Vending Machine Business Step-By-Step (With $0)

Warning

Already-have-vending probe. Anthony asks about stocking, cards / Apple Pay, and resident happiness, then offers a modern photo. Mike asks last service date or walks over to look for expired product. Musa asks how they are enjoying the service.

Do not turn any dollar figure, lead time, machine width, commission, or “tenant satisfaction” line on this page into a guarantee. They stay attributed to the speaker and video that used them.